SKY TROUBLESHOOTING

No further scheduling information available

If you keep seeing the message “No further scheduling information available” on your TV screen, follow the steps below to resolve the problem.

Check the on-screen banner information.

Although the Now, Next and Later banner only holds programme information for up to 12 hours in advance, you can receive more listings by pressing the TV Guide button on your Sky+ HD TV remote control. The TV Guide gives you listings for up to 7 days in advance.

If the “No Satellite Signal” message appears:

  • Press TV Guide on your Sky remote control.
  • With All Channels highlighted, press select.
  • After a few seconds the listings should appear as normal.
  • When the “No Satellite Signal” message has cleared, press sky.

The message “Searching for listings” may be displayed, then you will see Sky Channel 998. Tune to channel 105.

If you see the message “Insert your Sky viewing card”, remove and re-insert your viewing card into the slot marked Sky viewing card.

Make sure that: The arrow on the viewing card is facing in to the slot. The gold chip on the viewing card is facing downwards.

Troubleshooting

If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.

More info

Sky Box Guides

Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.

More info

Activate TV Package

Find out how to activate your new Sky UK viewing card and select your favorite Sky TV viewing packages.

Activation

Contact SUPPORT Team


The UKsatellite.TV support team is available to answer all of your questions regarding your Sky subscription service.

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