SKY TROUBLESHOOTING

Call to upgrade your subscription

This screen advises you that you your card or subscription is not enabled for this particular channel. This may be simply because you have not subscribed to this channel or because of a payment issue on your subscription where Sky have removed or suspended the channel from your viewing. If you were once able to receive the channel, but are no longer, then this is usually a payment problem, typically a credit card debit rejection because of expired, lost or stolen credit card details held by Sky that are no longer valid.

Please check your credit card statments to see if your last month payment was successful to Sky Digital.

Please contact us and we will resolve the issue.

If you have lost or your credit card has been you can transmitt your new credit card details via our website.

Troubleshooting

If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.

More info

Sky Box Guides

Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.

More info

Activate TV Package

Find out how to activate your new Sky UK viewing card and select your favorite Sky TV viewing packages.

Activation

Contact SUPPORT Team


The UKsatellite.TV support team is available to answer all of your questions regarding your Sky subscription service.

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