Enter your question / TV display message or scroll down to our guides.
Support Help Center – here you can find all information and guides, that will allow you to solve your Sky reception problem. The easiest way to locate the issue is to know your on-screen error message, you will see it on your television screen. Every error message indicates a specific problem, which can be fixed with some simple instructions in our Troubleshooting section.
Please choose the Sky error message you are experiencing on your TV screen and perform the following tasks to solve the issue.
If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.
Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.