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Sky Troubleshooting

Support Help Center – here you can find all information and guides, that will allow you to solve your Sky reception problem. The easiest way to locate the issue is to know your on-screen error message, you will see it on your television screen. Every error message indicates a specific problem, which can be fixed with some simple instructions in our Troubleshooting section.

Please choose the Sky error message you are experiencing on your TV screen and perform the following tasks to solve the issue.


If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.

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Sky Box Guides

Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.

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Activate TV Package

Find out how to activate your new Sky UK viewing card and select your favorite Sky TV viewing packages.


Contact SUPPORT Team

The UKsatellite.TV support team is available to answer all of your questions regarding your Sky subscription service.

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