SKY TROUBLESHOOTING

There is a technical fault with this channel

If you see the message “There is a technical fault with this channel” on your television screen, follow the steps below to resolve the problem.

Broadcast Issue Check

  • Using your remote control, turn to the channel you usually watch Sky on.
  • On your remote control, press select.
  • Make a note of which channels are not showing right.
  • Press sky on your remote control.
  • Press 1, 0 then 6 for Sky1.

If you can watch Sky1 without it flickering, return to the channel on which you noticed the problem to see if it has been resolved.

Try a few channels at random to see whether the problem appears elsewhere.

If this problem appears again, there is indeed a technical fault with this channel.

Troubleshooting

If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.

More info

Sky Box Guides

Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.

More info

Activate TV Package

Find out how to activate your new Sky UK viewing card and select your favorite Sky TV viewing packages.

Activation

Contact SUPPORT Team


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