SKY TROUBLESHOOTING

This Sky viewing card is not authorised. Call your broadcaster…

Is your Sky Viewing Card new or was it replaced? If you see this message after inserting your new Sky viewing card into your box, your account might be not active yet. All viewing cards need to be activated on each box separately to enable Sky premium programming. Please use our Online Activation form to activate your viewing card on your box. To activate a VC the System Details are requried.

Activation your Sky card

Please activate your new Sky viewing card using the Account Activator.

NOTE: It can take up to 24 hours for the signals to reach your box. The box must be switched on and the viewing card inserted for this periode.

Troubleshooting

If you receive an error display message when using your Sky box, please refer to our troubleshooting guides.

More info

Sky Box Guides

Here you can find all information and guides, for example the Sky Software Update that provides the newst software version to your box.

More info

Activate TV Package

Find out how to activate your new Sky UK viewing card and select your favorite Sky TV viewing packages.

Activation

Contact SUPPORT Team


The UKsatellite.TV support team is available to answer all of your questions regarding your Sky subscription service.

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